FREQUENTLY ASKED QUESTIONS
Which One is Best for You?
Which one is best for you?
There are many mattress types available to choose from, and it can be difficult to know which one would be best for you. That’s why Repcoo Mattress sleep experts have compiled information to better explain the differences among mattress types, so you never experience a restless night again.
What is Memory Foam?
Memory foam is an open-cell solid structure created by feeding gas into a polymer matrix. This mattress type offers a supportive and forming feel by matching pressure applied against it.
What is an Inner Spring Mattress?
An innerspring mattress uses a steel coil support system covered by padding or upholstery materials, including various foams, fiber, and even additional layers of smaller steel springs.
Which is Best Mattress to relieve back Pain or Body Pain?
Memory Foam mattresses are commonly recommended for anyone suffering from back pain when used as comfort layer, also you could choose between Spring / Rebounded foam as a Supportive Firm layer.
What is a Pillow-Top Mattress?
A pillow-top mattress is constructed with an innerspring or memory foam base with an extra layer of quilted padding for added softness and comfort.
What if I am unhappy about my Repcoo Mattress?
We have built our reputation over the last decade on legendary customer service. All Repcoo sleep guides are highly trained and educated about our products to ensure that we provide you with the best advice. Despite our efforts, however, you may find that you are unhappy with a product or service. Simply contact your Repcoo representative, and we will do whatever it takes to make your experience a great one!
What is the best way to remove stains from my Repcoo Mattress?
If you happen to stain your mattress, it’s best to spot clean the area using a bit of warm water and mild detergent. Use extra caution not to get the foam layer wet, as this can damage it. Most important, make sure the cleaned area is completely dry before making the bed. Feel free to use a hair dryer to dry the area more quickly. If you need to clean a larger area, get in touch with a mattress cleaning professional.
Will Repcoo Manufacture a Mattress according to the size that fits my Cot?
Yes, Repcoo team can manufacture a mattress that is customised. Be sure to provide the right dimensions and contact your repcoo representative.
How should I care for my Repcoo Mattress?
Over time, the surface of your Repcoo will naturally soften a bit. To make sure that the mattress wears evenly, simply turn it head to toe once every six months. Repcoo mattress covers are neither removable nor washable despite the presence of a zipper on some models. That’s why we recommend a waterproof protector to keep it clean and fresh for years to come.
What is Repcoo’s Return Policy?
Our commitment to you and to the environment are the hallmarks of how we do business. If you have issues with your Repcoo, we strongly recommend that you consult with our highly experienced sleep guides. We may have an easy solution that will save you the inconvenience of having to return your Repcoo. Should you return it, however, we will refund all but 10% of the returned product value. We cannot resell the mattress.
What if the Mattress is Firmer than I expected?
We do not offer comfort guarantees since, sleep is a personal process, and it can take up to a month for your body to adjust to a new mattress. If you find your Repcoo is too firm, however, you can order comfort layers to give you a softer experience.
How long does it take for my New Repcoo Mattress recover after it is unpacked?
Once you open the sealed bag, your Repcoo will rise within a couple of hours to 80 or 90 percent of its full loft. At that point, it’s ready for use. Within one or two days, it will reach its final shape. If you notice some wrinkles and rounded corners, don’t worry—they’ll disappear in a few days and won’t affect the comfort in the meantime.
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Scroll down to find useful articles related to sleep, comfort and mattress care!
5 Things to Avoid When Mattress Shopping
The time has come. Your trusty old mattress has seen better days, and you deserve a good night’s sleep on a new, comfortable mattress. Before you begin your search to find your next mattress, we wanted to provide you with a list of five of the most common mistakes that people make when shopping for a mattress.
Useful Facts About Sleep & Health
Statistics show that more than 30% of people have sleep problems, i.e. one hundred million people on Earth fail to sleep. Insufficient sleep is the cause of 10% of the crashes worldwide. Studies conducted across the globe also show alarming results